Q&A with Universal Funding’s CEO

 

Fintechs, Funding and the Future

Q: How has Universal Funding weathered the recent changes in the economy?

A: Like many of our clients, we’re starting to see a healthy state of growth. This year we’ve been improving our processes, which will hopefully reflect in our client’s customer experience.

Q: Does location play a role in servicing clients on a national level?

A: The great thing about what we do, proximity does not play a factor on whether we can provide factoring services. We use the technology platforms so that our team can process transactions electronically, which means immediate funding for our clients! 

Q. What are your thoughts on the Fintech world?

A. While technology is a great tool and we all use it daily in our lives, we never forget how important the personal relationship is in our line of business. That’s why each company is assigned their own dedicated Account Representative who gets to know each customer and the unique needs of their business.

Q: What’s been your most successful client?

A: Recently a former client of ours was named by the Puget Sound’s Journal of Business as the #1 Fastest Growing Private Company in Seattle’s Eastside. When they started factoring with us, their revenue was approximately $1.6M per year. In just a few years, they reported over $16MM in revenues. This is one example of a client success and why we do what we do; helping companies realize their growth potential with proper funding.

Q: Who do you admire most as a business leader?

A: I’ve always looked up to Bill Gates and Keith McCaw, who were developing their businesses in the Seattle area the same time that I was. Both of these men were organized and methodical in how they built their empires. What’s even more inspirational is how giving they were outside of business ventures, which has always inspired me.

Q. What’s next for Universal Funding?

A. We remain growth-focused and will expand our team as we continue to grow our customers. We’ve recently launched a newly-designed website to make it faster, easier to navigate, and more user-friendly. We will look at new ways to streamline our processes to improve the customer experience. 

 

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