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Category Archives: Customer Service

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Active Steps to Take If Customer Growth is Slowing Down at Your Business

Customer growth is an important metric that tells you how well your business is doing. [...]

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10 Reasons Why AR Should be Viewed as a Customer Service Function

Accounts Receivable Team’s Actions Part of Brand Experience It is common practice for accounts receivable [...]

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Pro Tips for Improving Customer Loyalty

Bolster Profits by Focusing On Current Customers Your business can’t grow without continually acquiring new [...]

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How to Deal with Upset Customers

Defuse Tense Situations and Retain Loyal Customers In every business at some moment in time, [...]

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6 Ways to Survive a Downturn without Slashing Prices

Recession-proof Your Business with these Simple Tips An economic downturn can spell disaster for a [...]

Avoid Making these Customer Service Mistakes to Ensure Business Growth

One of the premier components of sound business strategy and sustainable growth is exceptional customer [...]

Concentrate on Current Customers to Boost Your Profits

Improve Profitability by Focusing on Existing Clients During the holidays it is especially fitting that [...]

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  • Invoice Factoring
    • How it Works
    • Factoring Rates
    • Factoring Companies
    • Client Testimonials
  • Partner
    • Broker Referral Program
    • Industries We Serve
    • Personalized Service
    • Client Testimonials
  • Resources
    • FAQs
    • Insights Blog
    • Financial Calculators
    • White Papers
  • About Us
    • Our Team
    • CEO Message
    • Why Universal
    • Careers